UNAUTHORIZED

This connection is no longer valid.

What happened

This connection was revoked (the user disconnected it at their account page or from the new-connection email, or Carnival ended it), so its token is no longer accepted. A missing or malformed token gets an HTTP 401 from the transport instead of this result.

Fix

Stop calling Carnival with this connection: a retry can't help. The user reconnects Carnival in their client and signs in again.

What to tell the user

Carnival needs to be reconnected: ask the user to reconnect it in their client and sign in.

Agent hint

The exact error.hint text; Carnival fills each <…> for the call.

This Carnival connection is no longer valid. Ask the user to reconnect Carnival.

All error codes: error codes

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